Privacy Policy

Effective Date:12/4/2024
Last Updated: 12/4/2024

Digital Divas ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Billing address
  • Payment details (processed securely via third-party payment processors)

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders for digital products.
  • Communicate with you about your purchases or updates to our products.
  • Improve our website and services.
  • Ensure compliance with applicable laws and protect against fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third-party vendors for payment processing, hosting, or analytics.
  • Legal Obligations: If required by law or to protect our legal rights.

4. Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
  • Non-personal information may be retained for analytics and reporting purposes.

5. Cookies and Tracking

  • Our website uses cookies to enhance user experience, track site performance, and improve our services.
  • You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

6. SMS (Text Message) Communications

6.1 Consent to Receive Messages

By providing your mobile phone number at checkout, on our site, or through any other channel, you expressly consent to receive SMS (text) messages from Digital Divas. Messages may be transactional (e.g., order confirmations) or promotional (e.g., product launches, special offers). Message frequency varies. Consent is not a condition of purchase.

6.2 Opt-Out / Stop Commands

You may opt out at any time by replying STOP to any message we send, or by emailing us at admin@digitaldivas.ai with the subject line “SMS Opt-Out.” After opting out, you may receive one final message confirming your request.

6.3 Help Commands and Support

For help, reply HELP to any message or contact us at admin@digitaldivas.ai.

6.4 Message & Data Rates

Message and data rates may apply depending on your mobile plan and carrier. Check with your wireless provider for details.

6.5 Data Usage for SMS

We collect and store your mobile phone number solely to send SMS messages described in this section. Your number is not sold and is shared only with trusted texting-platform providers who help us deliver messages and are bound by strict confidentiality obligations.

6.6 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

7. Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

9. Children's Privacy

Digital Divas does not knowingly collect or solicit personal information from individuals under 18 years old. If we become aware that we have collected such information, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Email: admin@digitaldivas.ai